Reduce support requests and create happier customers
HelpShelf combines all of your support resources into one gorgeous widget and then makes sure that it's available when it matters the most.
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We work with the tools you're already using
HelpShelf connects the support tools and resources you're already using, and combines them into one single widget. Less clutter in your navigation bar; one single, easy to find destination for your customers to rely upon.
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How to connect your social accounts
A short guide to show you how...
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I can't find my login details
Follow these steps to recover your...
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Setting up your first event
In this video walkthrough we will...
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Product roadmap write-up
Our latest blog post on what's coming up...
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Webinar recording
Check out our record live demo and Q&A...
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Feature request: Export data (23 votes)
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How to connect your social accounts
Setting up your first event
Product roadmap write-up
Webinar recording
Feature request: Export data (23 votes)
Help your customers find the content they need
Reducing support requests is all about surfacing the right content at the right time. Simply connect the resources your company uses, and HelpShelf will do the rest.
Clever learning engines to ensure the best content is surfaced
Your SaaS or web app probably contains dozens of pages. HelpShelf learns what people are searching for and consuming on each page and and then optimises content suggestions for your future users.